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Frequently Asked Questions

Listed below are the most frequently asked questions, if you wish to ask us a question please complete our contact form.

How many hotels are there in the group and where are they?
Fourteen; Winchester, Tunbridge Wells, Bristol, Birmingham, Brighton, Cambridge, Cheltenham, Harrogate, Henley-on-Thames, Glasgow, York, Poole, Newcastle and Edinburgh.

Who is responsible for the PR for the Hotel du Vin group?
The Massey Partnership - www.massey.co.uk

Are children welcome?
Children of all ages are welcome in the bistro and hotel at all times.

Is there a Health du Vin at every Hotel du Vin?
Health du Vin is only available in Birmingham, plus a gym is available for residents only in Harrogate.

Are gift vouchers available?
Yes, they can be purchased from any Hotel du Vin either in person or over the phone.

What facilities do you have, and for how many can you cater for a small meeting or private event?
Please go to the ‘Private Events' section for each hotel where our facilities are detailed in full.

Can I eat at the bistro and enjoy the wine if I am not staying with you? Is it also true that you have a fantastic range of cigars?

Yes, Yes, Yes!

Who supplies the pillows and duvets?
Mitre Furnishing - www.mitrefurnishing.co.uk

Who supplies the sanitaryware?
Aston Matthews - www.astonmatthews.co.uk
Click here to view a full list of all suppliers.

Do you pay agents commission on bookings?
On rack rate accommodation only.

Is there a dress code?
Dress as you like

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